Refund Policy

Effective Date: November 4, 2025

Please note that this Refund Policy may be updated from time to time. We recommend reviewing it periodically.

Introduction

TopGigs is a product owned and operated by MYSLF Inc. ("we", "us", "TopGigs", or the "Company"). This Refund Policy describes when and how refunds are provided for purchases made on our website https://topgigs.net (the "Website") and the services available through it (the "Services"). This Refund Policy is an integral part of our Terms of Service and Subscription Terms. Capitalized terms not defined here have the meaning given in those documents.

Nothing in this Refund Policy limits any mandatory consumer rights you have under the applicable law of your country or state of residence.

1. General Rule

Because the Services are digital in nature and access to paid features is provided immediately upon purchase, payments are generally final and non-refundable, and no refunds or credits are provided for partially used billing periods, except as described in this Refund Policy or as required by mandatory provisions of applicable law.

Cancelling your subscription stops future charges but does not entitle you to a refund of amounts already paid; you retain access to paid features until the end of the current paid period. Instructions on how to cancel are provided in the Subscription Terms and in your account settings.

2. Refunds for Technical Issues

We will provide a refund where the paid Services were materially unavailable or defective for technical reasons attributable to the Company (for example, a confirmed bug preventing access to paid features), provided that you reported the issue to us and we were unable to remedy it within a reasonable time.

3. Discretionary Refunds

We may also provide refunds at our own discretion. If you wish to request a discretionary refund:

• contact us within 30 days after your purchase;
• describe the circumstances of your request and provide any supporting evidence.

Refund requests based solely on personal reasons (such as a change of mind or the Services not meeting your expectations) or on the fact that you did not expect the trial to convert into a paid subscription, the subscription to renew automatically, or the Services to be paid — where these terms were disclosed to you at the point of purchase — may be declined. We will consider all circumstances you provide and decide, at our sole discretion, whether to refund the full or a partial amount.

4. Subscribers Residing in the EU, EEA, UK, and Switzerland

In accordance with local law, you are entitled to withdraw from the contract within 14 days after the subscription begins, without giving any reason.

By requesting immediate access to the digital Services during this 14-day period, you acknowledge and agree that:

• if the Services are fully performed during the withdrawal period, you lose the right of withdrawal;
• where the Services have been partially performed, any refund may be reduced proportionally to the services already provided before you informed us of your withdrawal.

To exercise your right of withdrawal, contact us within the 14-day period using the contact details below with an unequivocal statement of your decision to withdraw (you may, but are not required to, use the model withdrawal form provided under applicable law). We will reimburse you using the same means of payment you used for the transaction, without undue delay and no later than 14 days from the day we are informed of your decision, subject to the proportional reduction described above.

5. Subscribers Residing in Certain U.S. States

Special terms apply if you reside in Arizona, California, Colorado, Connecticut, Illinois, Iowa, Minnesota, New York, North Carolina, Ohio, Rhode Island, or Wisconsin:

Your Right to Cancel. You may cancel your subscription, without penalty or obligation, at any time prior to midnight of the third business day following the date you subscribed, and receive a refund of amounts paid.

Death. In the event that you die before the end of your subscription period, your estate shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your death.

Disability. In the event that you become disabled (such that you are unable to use our Services) before the end of your subscription period, you shall be entitled to a refund of that portion of any payment you had made for your subscription which is allocable to the period after your disability, by providing the Company notice in the manner described in Section 7.

6. Payments via PayPal and Third-Party Platforms

Purchases made via PayPal or third-party platforms (such as app stores) are additionally subject to the refund policies of those providers. In some cases, refunds for such purchases can only be processed by the relevant provider under its own rules, and we may be unable to process them directly.

7. How to Request a Refund

Refund requests are handled by the Company. To submit a request, contact us:

• by email: [email protected], or
• by mail: at the address in Section 8,

with a signed and dated notice stating that you are cancelling your subscription and/or requesting a refund, or words of similar effect. Please include the email address associated with your account and, if available, your order or transaction details, so we can locate your purchase.

We will verify your identity, review your request, and respond as quickly as possible. Approved refunds are issued to the original payment method unless otherwise required by law. Depending on your payment provider, it may take additional time for the refunded amount to appear in your account.

8. Contact Information

MYSLF Inc.
701 Tillery Street Unit 12, 3207
Austin, TX 78702, Travis County
United States

Phone: +1 (828) 276-9932
Email: [email protected]