Contact Us
We're here to help. Choose the option that fits your question — this helps us route your request to the right team and respond faster.
Support
For questions about your account, matches, Skill Hub, certificates, or anything about using TopGigs:
Email: [email protected]
We aim to respond within 1 business day.
To help us resolve your request faster, please include:
- the email address associated with your TopGigs account;
- a short description of the issue (screenshots help a lot);
- for technical issues — your device and browser.
Billing, Subscriptions, and Refunds
For questions about payments, subscription plans, renewals, cancellation, or to request a refund:
Email: [email protected] (subject line: "Billing")
You can cancel your subscription at any time in your account settings — no email needed. Refunds are handled in accordance with our Refund Policy.
Please include the email address associated with your account and, if available, your order or transaction details.
Privacy Requests
To exercise your privacy rights (access, correction, deletion of your personal data, marketing opt-out, and other rights described in our Privacy Notice):
Email: [email protected] (subject line: "Privacy Request")
Please note that we will need to verify your identity before processing your request — this protects your data from being disclosed to someone impersonating you. We respond to privacy requests within the timeframes required by applicable law (typically up to one month).
Copyright Complaints
For notices of alleged copyright infringement under the DMCA (17 U.S.C. § 512), please follow the procedure described in our Terms of Service and send your notice to:
Email: [email protected] (subject line: "DMCA Notice")
Partnerships and Press
For partnership inquiries, media requests, or anything else business-related:
Email: [email protected] (subject line: "Partnerships" / "Press")
Company Details
MYSLF Inc.
701 Tillery Street Unit 12, 3207
Austin, TX 78702, Travis County
United States
Phone: +1 (828) 276-9932
Email: [email protected]
TopGigs is a product of MYSLF Inc.